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OUR CAPABILITIES
E-BUSINESS
Web Site Development
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BRANDING AND MARKETING
Brand Identity
Web Site Design
Search Engine Optimization
Information architecture and usability testing
Direct Marketing

CALL CENTER

Customer Care

Help Desk Support

PROGRAM CONSULTATION
Client Consultation
Program Definition
Design & Development

Scope of Work Development

Program Implementation
Program Measurement & Performance Enhancements

PAYMENT PROCESSING
Order Processing
Account Reconciliation
Financial Reporting

SUPPLY CHAIN MANAGEMENT
CD Replication
Kitting

SECURITY

FULFILLMENT
Order Fulfillment
Returns Management

E Business

The Web enables companies with a lower-cost, global communication and distribution channel used to identify, acquire and serve more customers more effectively. The collection and analysis of data from this source has also revolutionized the way they manage customer relationships. Companies of every size have benefited from the experience and knowledge that Zoyto offers.
One of our key objectives is to help your company establish the business architecture required to achieve e-business success. As an e-business and technical advisory firm Zoyto’s expert team has proven success in helping clients move in the right business directions, define the strategic and tactical plans, develop smart promotions, execute e-marketing initiatives, and implement the best technology solutions.
Experience keeps our development time to a minimum! Zoyto will assemble the right mix of team members to consult with you regarding your Web-based business needs. Solutions are flexible and can incorporate Z-Suite’s comprehensive services starting with the development of an e-commerce portal, adding billing services, communications modules, order fulfillment, and detailed RMA processes for returns management. Z-suite’s integrated front and back end system help our clients create a “single point of contact” for customer care and fulfillment, as well as operational efficiencies leading to more favorable profit margins.
No matter what the channel, Zoyto’s IT Team has accommodated such programs with a broad array of electronic download options including EDI, FTP or simple e-mail attachments. Order data is transferred from the client’s database to our WMS for processing. Upon shipment of the product the client receives an electronic data feed notifying the client that the order has been completed.
ALSO SEE OUR CAPABILITIES IN:
Call Center Solutions
Branding and Marketing
Payment Processing
Supply Chain Management