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OUR CAPABILITIES
Z-SUITE

E-BUSINESS

CALL CENTER

ORDER MANAGEMENT
Product Management
Order capture & order entry
  Real-time inventory
  Fraud protection
  Invoicing & collections
  Genealogy Management

FULFILLMENT

SUPPLY CHAIN MANAGEMENT

PAYMENT PROCESSING

INFORMATION TECHNOLOGY

BRANDING AND MARKETING

DIRECT MARKETING

PROGRAM CONSULTATION

NETWORK OPERATIONS


REPORTING

Product Management

Zoyto’s order management process is highly automated and implements quality assurance processes throughout the entire product management lifecycle. System inventory levels and order status codes are automatically adjusted throughout all business processes giving insight to the current location of the product in the order process. Bar codes are used throughout the pick-pack-ship process, allowing the system to track the location of the product as it passes through each checkpoint that is set up during the order fulfillment cycle.

Smaller sized items are being inventoried in our automated pick-by-light carousel system. Once an order has been received, the light will indicate which items are to be pulled from the carousel as well as the respective quantities.

Larger items are inventoried in a narrow aisle pallet storage arena and can be easily tracked via a bar code scanner.

Once the items arrive at the packing station, the merchandise is scanned sending its order status to the DOME ™ system. DOME ™ then provides the packaging instructions as well as the necessary shipping paperwork in order to complete the order. This process is repeated in the shipping department, where the scanning of the bar code prepares the product for shipment.

Besides tracking inventory by traditional means, Zoyto can also implement a serialized product tracking solution for your product. As a Microsoft® Third Party Installer, Zoyto implements serialized product tracking processes that are crucial for high dollar products and products that are tied to royalties. Zoyto will give your product a unique identifier i.e. a serial number, so that each individual product can be scanned prior to it being placed into inventory. Zoyto’s WMS then allocates the inventory to orders on a FIFO basis and provides reporting that pairs each order number to the corresponding serial number. This allows for product track ability at all times and assures a product fulfillment accuracy of over 99.9%. It is this type of dedication towards quality that assures superior customer satisfaction.

SEE ALSO OUR CAPABILITIES IN:
Call Center Solutions
Branding and Marketing
Payment Processing
Supply Chain Management
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