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ZSuite
Visibility
Zoyto understands that your customers have the
luxury of choosing when and how they communicate with your businesses
- email, Web, telephone, and direct mail. Additionally, marketing,
sales, and service opportunities are no longer considered individual
events.
With ZSuite™, these multiple touch
points and channels are integrated in a way that provides timely,
coordinated and relevant transactions and dialogue between the
customer and your company. ZSuite™ also allows our clients
to leverage the latest Customer Relationship Management (CRM)
analysis to capture and track contacts, organizations, profiles,
orders and shipments, number of calls, length of calls, cases,
events, activities, and interactions across all channels and third-party
systems.
In so doing, ZSuite™ provides
visibility to the key business intelligence that goes beyond one
business function or a single program. The consolidation of services
and functions delivers convenient and relevant data management/
analysis that will drive help drive your business.
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