Zoyto, Inc.
 
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Company ProfileZoyto is an innovative and technology-driven Customer Service Solution and Third Party Fulfillment provider with over 25 years of experience in providing Business-to-Business and Business-to-Consumer solutions to numerous Fortune 500 Companies.

Zoyto's Call Center is staffed with Customer Service Representatives (CSRs) that are qualified to handle your entire one-on-one customer needs. We are a first mover when it comes to technology-enabled customer service tools. At Zoyto, we realize that Customer Service is mission critical in maintaining your brand equity and in developing customer loyalty programs as well as maximizing your overall customer retention rates. Zoyto can offer you a broad array of one-on-one customer care solutions including traditional and virtual call center services (VoIP, Proactive/Reactive Chat) and regular mail transactions.

Our Customer Service Solutions are fully integrated into our fulfillment system thus offering you real-time order processing. Zoyto's integrated ordering and pick, pack and ship systems are designed to process large quantity of orders even if such orders are of multiple-line items or part numbers. Our operational commitment is to process, prepare and ship all in-stock orders received by 4 p.m. Central Standard Time on the same day.

Every program that Zoyto develops is customized according to your needs. Our Program Consultants work closely with you, developing processes and procedures that optimize both your customer care as well as your overall order fulfillment needs. Since our solutions are customized, they are comparable to any in-house solution without incurring the cost prohibitive expenses and time-to-market delays.


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