Reverse Logistics

Reverse Logistics:                                                                     

An aftermarket program                                              rl client logos
that starts with the end in mind

Increasingly companies are attempting to integrate reverse logistics into their overall supply chain management and service lifecycle strategies.  However an efficient and profitable approach requires expertise and flexibility. 

Zoyto follows returns management best practices to reduce and/or improve the process from return through final disposition to boost our clients’ profitability and customer retention.  We evaluate and mange each link in the reverse logistics cycle to optimize performance based on specific program parameters. The result is a turnkey reverse logistics program that addresses the physical, financial and informational aspects of the aftermarket customer service program. 

RETURNS HAPPEN. HOW THEY'RE HANDLED MAKES ALL THE DIFFERENCE.

Whether you're an OEM manufacturer, a traditional or online retailer, returned merchandise represents both a lost opportunity and a financial burden to your organization. How you handle returns makes the difference in bottomline performance, customer retention and your company's reputation.rl pix

Zoyto provides reverse logistics services including:                                                                     

 
  • IT Development                                                                                                                              Call today to learn how
  • Call Center Support                                                                                                                       Zoyto can improve your                  
  • Logistics                                                                                                                                           returns management!
  • Warehousing                                                                                                                                   1.866.469.6986
  • Financial Management
  • Customized Reporting
  • Product Testing, Repair or Refurbishment
  • Recycling
  • Recall/Rebate Micro-website Creation and Hosting
  • Reverse Fulfillment
  • Field Services Support
  • Warranty Program Management
  • "B" Channel Management
  • Regulatory Compliance
  • CRM Follow-up

 


In a Business Where Systems are Critical, Ensuring that Your Customers are Handled Properly is a Vital Difference